Passports
The City Clerk’s Office is a full-service passport acceptance facility. The office provides passport applications and shipping.
The City Clerk’s Office is a full-service passport acceptance facility. The office provides passport applications and shipping.
Applications are accepted 8:30 a.m.-3 p.m., Monday-Friday, in the City Clerk’s Office, 2401 Courthouse Drive, Suite 2116.
The City Clerk's office only accepts checks or money orders. Current fees are available on the U.S. State Department website.
Schedule your appointment by phone (757) 385-4303.
The City Clerk's Office offers to take photos on-site. However, you may also opt to bring a recent color photograph (according to photo requirements on travel.state.gov/photos).
A child under the age of 16 must appear in person with both parents (or guardians) to submit Form DS-11: Application for a U.S. Passport in person.
Both parents or legal guardians must do all of the following:
If the second parent is not available to sign, the appearing parent must present evidence that he or she has:
The Children's Passport Issuance Alert Program (CPIAP) is one of the Department of State's most important tools for preventing international parental child abduction.
The program allows parents to register their U.S. citizen children under the age of 18 in the Lookout System. If a passport application is submitted for a child who is registered in CPIAP, the Department of State contacts and alerts the parent or parents.
The Office of Children's Issues, which is part of Overseas Citizen Services, is responsible for administering CPIAP. The office may be reached by telephone at 1-888-407-4747, or by fax at 202-736-9133.
For additional information, contact the U.S. Department of State Passport Services and Information Website.